Seattle Housing Authority Leading the Way in Lean Process Improvement

The Seattle Housing Authority is a leader in innovation, program design and operations.  One of the fundamental priorities of the agency is to be extremely good stewards of public funds.  Because of that the agency has always put an emphasis on ensuring all of its services, processes and workflow are as efficient as possible.  The Seattle Housing Authority is an original… Read More Seattle Housing Authority Leading the Way in Lean Process Improvement

How to Start a Process Improvement Initiative at a Public Housing Authority

I am back in the USA and working in the public housing industry.  With that comes my return to using six sigma lean methodology to help me with my projects and work.  I loved six sigma lean from my first introduction to it because it gave me a way to work through issues/projects.  Everything I… Read More How to Start a Process Improvement Initiative at a Public Housing Authority